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Customer portal upgrade

We're upgrading yourCustomer Portal

A better way to view your bill, make a payment, and manage your account is on the way.

We’re moving to a new customer portal, and your account is part of the move. The old portal you used to sign in here is no longer active.

Check your email. We’re sending everyone instructions for setting up their new sign-in. It only takes a couple of minutes, and you’ll only have to do it once.

If you haven’t seen the email yet, hang tight. Emails are going out in batches from August 4–7, 2026. It’ll come from no-reply@conxxus.com, so it’s worth checking your spam or junk folder if you don’t see it.

What’s new

A simpler way to manage your account.

Built to make everyday account tasks quicker and easier.

Faster bill pay

View your balance and pay in a few clicks, on your phone or your computer.

Payment methods you control

Save a card or bank account, set up autopay, and change it whenever you want.

Everything in one place

Your bill history, your plan, and your account details, all on one screen.

Need a hand?

We’re here.

Our customer support team is ready to help with the move.

Setup emails arriveAugust 4–7, 2026Sent from no-reply@conxxus.com
Phone support hours8 AM–7 PM Monday through Friday, 8 AM–5 PM Saturday and SundayCall us if you need help getting started.
Call customer support(888) 712-0177